To be the premier meetings, conference and exhibition centre in the region

To deliver world class events as Zambia’s favourite venue; setting the standard for excellence, creating memories and experiences worth sharing..

Friendliness – We will service every customer and staff with a smile and a positive attitude.

Responsiveness – We will demonstrate a positive organizational attitude by taking initiative to handle any task in a timely and efficient manner.

Fairness and Honesty – We will treat others as we wish to be treated. We will say what we do and do what we say.

Proud – We will take ownership in our work.

Excellence – We shall aim at achieving a philosophy of Excellence. Our drive for excellence will be achieved through our contagious enthusiasm.

Dedicated – We will Go-the-Extra-Mile to exceed customer expectations and help them achieve a successful event.

Professional – We will understand and be respectful of our customers’ needs and consistently deliver our results at the highest standards.

Teamwork – We shall endeavor to work as a family in serving customers and in caring for one another.